Privacy Policy

This Privacy Policy applies to DigiMarketmoz ("we", "us", or "our"), an FMCG e-commerce and quick-commerce launch service operating in India. Our primary point of contact is hello@digimarketmoz.com.

This policy governs the personal data we collect through our landing page at packages.digimdev.in, including any lead forms, consultation requests, or case study downloads on that page.

When you submit our consultation form, we collect:

We may also automatically collect basic technical data when you visit our page, including IP address, browser type, device type, referring URL, and pages viewed. This is collected via standard server logs and any analytics tools we use.

We use your information solely for the following purposes:

• To contact you on WhatsApp within 2 hours as promised on our page
• To schedule and conduct your free consultation call
• To understand your brand's needs and recommend the right service package
• To send relevant service updates, proposals, or follow-up materials you request
• To improve our services based on the types of queries we receive
• To comply with any legal obligations

We process your personal data on the following legal bases under applicable Indian data protection law (including the Digital Personal Data Protection Act, 2023) and general privacy principles:

• Consent — You voluntarily submit the form and request a consultation. By submitting, you consent to us contacting you using the details provided.
• Legitimate interest — We have a legitimate business interest in responding to enquiries about our services.
• Contractual necessity — Once you become a client, we process data necessary to deliver the services you have paid for.

You may withdraw your consent at any time by contacting us at hello@digimarketmoz.com. Withdrawal does not affect the lawfulness of any processing carried out before withdrawal.

Our primary communication channel is WhatsApp. By submitting your WhatsApp number through our form, you agree that we may contact you on that number for:

• Responding to your consultation request
• Sharing service information, proposals, and onboarding documents
• Scheduling calls or follow-ups related to your enquiry

We will not add you to any broadcast lists or marketing groups without your explicit consent.

We share your data only in these limited circumstances:

• Within our team — Relevant team members (e.g., your assigned account manager) will have access to your submitted details to serve you better.
• Service providers — We may use third-party tools such as CRM software, form platforms, or analytics providers. These processors handle data only as instructed by us and are bound by appropriate data protection terms.
• Legal requirements — If required by law, court order, or a governmental authority, we may disclose your information.
• Business transfer — In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you if this occurs.

We do not share your information with marketplaces (Amazon, Blinkit, Zepto, etc.) or any other third party for their independent marketing purposes.

Our landing page may use the following types of tracking technologies:

• Essential cookies — Required for the page to function (e.g., form session handling).
• Analytics — We may use tools like Google Analytics to understand traffic patterns, device types, and page performance. This data is aggregated and not linked to individual identities.
• Ad pixels — If you arrived via a Meta (Facebook/Instagram) or Google ad, those platforms may have placed a pixel cookie on your device before you visited our page. This is governed by their respective privacy policies, not ours.

You can manage or disable cookies in your browser settings. Note that disabling certain cookies may affect page functionality.

We retain your data for as long as necessary to fulfil the purposes described in this policy:

• Lead enquiry data is retained for up to 12 months from your last interaction if you do not become a client.
• Client data is retained for as long as required by Indian accounting, tax, and contractual obligations (typically 7 years from the end of the engagement).
• You may request deletion of your data at any time (see Section 9).

You have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you.
• Correction — Ask us to correct inaccurate or incomplete data.
• Deletion — Ask us to delete your data, subject to legal retention obligations.
• Withdraw consent — Opt out of future marketing communications at any time.
• Portability — Request your data in a structured, commonly used format.
• Objection — Object to processing based on legitimate interests.

To exercise any of these rights, email us at hello@digimarketmoz.com with the subject line "Data Request". We will respond within 30 days.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

For material changes, we will make reasonable efforts to notify active clients via email or WhatsApp.